1. We ship exclusively with FAN COURIER (only for Romania). Cristinamatei.com bears the transportation risk. We ship internationally to over 50 countries.

2. The articles are not available on immediate stock, they are custom made individually for each of our online customers.
That’s why it takes 30 days for us to create them in our atelier.
Please add 1-3 days for shipping and estimate your shipping date according to this information.

3. Customers in non-EU countries
The delivery period to countries that impose customs duty is 2 to 4 business days. Please note that we bear the costs for the shipment from our warehouse to your home, the insurance of the merchandise and any costs for supplementary documents. Product prices are exclusive of all taxes and duties, as well as Romanian VAT. Please note that custom taxes, duties and handling fees for each individual country will be applied and invoiced separately through. For details regarding arising taxes and duties for your country, please contact us at contact@cristinamatei.com. Please note that potential foreign bank charges have to be borne by you.

4. Shipping Rates

 

Destination

Cost

EU countries

19 EUR

Europe, Non-UE countries

29 EUR

The rest of the world

39 EUR